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Cprime Apps has been rebranded as Anova Apps. Please note the only effect is the company name - all of our products’ names, logos, functionalities, support, etc. is exactly the same. The new location to our documentation space is

To establish Jira-Salesforce connection, you must have Administrator permissions in your Jira instance.

  1. Log into your Jira as Admin.
  2. Ensure that Power Salesforce Connector is installed.
  3. Go to Jira Administration > Add-Ons > Manage Add-ons.
  4. In the cPrime Plugins Configuration section on the left, click Add connection.

  5. ?Fill out the fields in the connection dialog.

  6. Click Save.

Fields description

NameName your Salesforce connection.
Consumer KeyEnter the consumer key for the connection.
Consumer SecretEnter the consumer secret for the connection.
UsernameEnter a username to be used for connecting with Salesforce.
PasswordEnter a password to be used for connecting with Salesforce. In most cases you need to merge the user password and user security token. For example, the user password is admin and the user security token is 012234122. Then the password to connect to Salesforce will be: admin012234122.

User Security Token

To get the security token of a user. Go to User Settings → Reset My Security Token. Reset the security token and you will receive a new security token to the user email address:

Getting consumer key and consumer secret from Salesforce

You must have System Administrator permissions in Salesforce to access these settings.

  1. Log into your Salesforce as Admin.
  2. Got to the cog wheel menu and select Setup.

  3. In the PLATFORM TOOLS section, go to AppsApp Manager, and click New Connected App.

  4. Fill out the required fields

    • Connected App Name
    • API Name
    • Enter the contact email

  5. Click the checkbox to enable OAuth settings.

    • The callback URL is not used in the integration. 
    • Select Full Access and click Add.
    • Then click Save.

  6. On the next page, under OAuth Settings, you'll see Consumer Key and the option to reveal and get your Consumer Secret.

For more details, see Salesforce documentation.

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