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Get your health check in minutes not days

Cprime is excited to announce the availability of complimentary health reports to allow Jira admins, Business Managers, and various other stakeholders the chance to review and refine their projects and Jira instances. There's four reports: Agile Health Report, System Health Report, Project Admin Health Report, and Administration Health Report that can be run separately or combined to provide a full overall health report. These reports have been crafted using years of agile consulting experience, in order to identify common process and technology symptoms that hide under the surface of your software, processes or both! 

Currently, in order to assess the health of a Jira instance, companies must spend a couple of days manually assessing their Jira instance to see what is inside and what the issues are. On top of this, every client has a slightly different idea of the things they would like measured in their health reports and without a template, it is hard to include and streamline all the metrics measured in the assessment.

Now, thanks to our new health reports, we have a standardized and automated assessment so you are able to know what is being assessed and can receive the report in a matter of minutes instead of a matter of days.

Best of all, once the reports have been set up, you are able to receive ongoing reports regularly, using these as a metric to stay on top of the health of your processes and system. 

Assess the performance of your team AND your instance for optimal growth and scale

Often, with the rapid growth of a company, process and software adoption takes precedence and understandably, there's not much time to pause and take count of what's working and what's not working. However, clogged up processes or systems will only inevitably lead to huge explosions, so it's best to remove any blockages well in advance. 

The three health reports on offer are: 

Agile Health Report: measures the efficiency of your team using metrics such as the number of issues without estimates, orphaned issues, aging issues etc in order to track the productivity of your teams and see where roadblocks or areas of improvement are to ensure projects and tasks are completed with maximum efficiency.

System Health Report: measures your Jira, server, database and index using metrics such as free space, connection settings, open files limit, cluster times etc in order to give an overview of how smoothly your Jira instance is running and where there are opportunities to ensure your Jira is running at optimum speed.

Project Admin Health Report: audits who has access to projects by role and group. See the compiled lists of how many types of issues currently and the statuses of those issues.  

Administration Health Report: shows a list of all plugins installed in your Jira instance. Easily identify and remove duplicate plugins, saving you money and unclogging your Jira for faster processing speeds. 

The system report uses REST calls for reports that already come with the out-of-the-box version of Jira and also executes database queries to identify problems taken from the Jira knowledge base tickets. All the information is presented in an easy to read manner. and allows people without system level user access the ability to view this information.

Both the agile health reports and the system reports are built off custom CSV files allowing for several opportunities to add customization and add specific reports based on the needs of your business and your unique Jira instance.

A sneak peek of our health reports

The health report starts off with an overall summary and a score of how your Jira is going before breaking down each report into different sections to further pinpoint the areas of improvement.

Further, into the report, there are details about each specific test that is run and whether you have passed/ failed the test. If you have failed a test, there is a link to documentation which not only explains the implications of a poor result but also remedies on how to fix any particular issue.

Regular health checks keep your projects and your instance running strong

Our Cprime health checks are complimentary for all Cprime customers and are essential to ensure that any roadblocks or areas of improvement are addressed as soon as possible. Tending to these free health reports will provide a great foundation for guardrails and governance and establish best practise for Jira Admins, Agile Coaches and the wider organization.

For your free health check and to make sure your teams and instance are ready to tackle your next big project, just contact one of our friendly consultants by emailing subject line: Health Report.


Background/Strategic Fit:

Throughout our extensive Agile and Atlassian Technology implementation experience, we have identified common process and technology symptoms that hide under the surface of your software, process or both.  As customers embrace innovation, rapid growth and scale, process and software adoption ultimately wins out over governance and guardrails.  In try to achieve scale, we have pooled together our Agile thought leadership teams and our Technical solution teams in an effort to provide a Software & Services Health Report that highlights Software and Process issues that are hiding in your environment.  Over time, tending to this health report will provide a foundation for guardrails, governance and establish best-practices for Jira Administrators, Agile Coaches and the wider organization. 


  • We have put together an automated audit report that can be executed and run against your Atlassian instance to uncover underlying systemic issues
  • We can highlight critical process & software issues that are hiding in your instance jeodpordizing growth and scale. 
  • We can conditionally generate this report to certain groups and users based on values unique in your Atlassian instance
  • We can leverage conditional logic in order to add to this report your specific health measurement values.
  • This report can be embedded and versioned over time in order to baseline progress in order to measure value achieved.   
  • This report can help you start working towards establishing best-practices as you start developing good governance and establishing guardrails.  

Target audience:

Jira Administrators, Agile Coaches, Program Managers, Release Train Engineers, Product Managers, Scrum Masters, Product Owners, Project Managers

The Gaps: 

Inside of every Atlassian instance we commonly see that adoption of the software is prioritized over governance and eventually without the right focus on the following:

-Collaboration & Communication

-Planning & Refinement

-Tracking/Reporting & Traceability

-Process Enablement


Without this report, customers eventually engage us to deal with uncoiling these critical and costly issues later. We are offering this audit report today. 

Act now! 

Get ahead of the storm and get started learning about what is hiding in your system. Let us help look into your backlog and learn about your system, process and work items so that you can derisk your investment.  

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